Contact + Returns
Call Customer Service (toll-free): 1-800-367-5433 (1-800-FOR-LIFE)
Send us an email: firstname.lastname@example.org
Write to us:
70 Commerce Drive
Hauppauge, NY 11788
If you are not satisfied with any of our products, you may return the unused portion within 1 year of purchase for credit, exchange or refund, less shipping. We have a 100% money back guarantee.
Billing + Payment
Sales tax is charged on shipments to applicable areas. Items are taxed based on the guidelines of the jurisdiction for which the item will be shipped to.
Taxes are estimated to the best of our ability and will be visible at checkout if applicable.
Shipping charges may be subject to tax in applicable areas.
Tax will be refunded for returned items.
We accept Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, Elo, Shop Pay, Apple Pay, Google Pay and Amazon pay.
You will be charged as soon as your order is placed.
No, you will be prompted to enter that information during checkout every time you place an order.
Yes, if you are logged in to your account. From the top navigation click on the profile icon. Under ‘Order History’ you can see all of your past order information.
Please allow 2-5business days to receive a domestic order with standard shipping, and 2-4 weeks to receive a standard international order. You may purchase expedited shipping methods at checkout if you wish.
NOTE: All orders placed before 1:00 PM Eastern will be shipped same-day.
For inquires on editing or refunding an order, please contact customer service by phone at 1-800-367-5433 (1-800-FOR-LIFE) for domestic callers, and +1-801-443-3005 for international.
You can. After placing your order, you will receive an order confirmation email. You will also receive a shipping confirmation email when your item is shipped from our warehouse.
You can cancel your order before you receive your shipping confirmation by calling customer service at 1-800-367-5433 (1-800-FOR-LIFE) for domestic callers, and +1-801-443-3005 for international.
You do not need to be logged in to use your coupons, they can be applied while checking out as a guest.
All of our discounts are applied at checkout, either automatically or through the use of a coupon code. You can enter coupon codes at checkout.
This could be happening for a few reasons:
You may not have entered the coupon correctly. Please ensure that the coupon is spelled correctly. Please note: sometimes the number 1 and the letter I can look similar. If your code contains these characters, try swapping them out and applying again.
Your code has expired and is no longer valid. Please be aware that some codes have expiration dates. See the email or homepage banners containing the codes for that information.
You are trying to apply the coupon to an inapplicable product.
If you are still encountering issues with your coupon, please contact customer service by email at email@example.com or by phone at 1-800-367-5433(1-800-FOR-LIFE).
You can find information about our promotions by visiting our homepage, or by signing up for our newsletter.
Creating an account is easy! Simply follow these instructions:
1. Click the profile icon button in the top navigation on any page on our site.
2. Under Login details click the “Create account” button.
3. Fill out the required information and click “Create.” You’re all set!
Update email address: Please send a support email to: firstname.lastname@example.org that includes your request, the full name on the account, the email address currently associated with the account and the new email address for updating.
Reset password: Please click the ‘Forgot?’ button upon sign in. An email will be sent to the email address associated with the account with instructions for resetting the password. The password reset link is valid for 30 days.
Please send a support email to: email@example.com that includes your request, the full name on the account and the email address currently associated with the account.
Go to the bottom of the most recent email you received from us. There you will see an “Unsubscribe” button. Simply click that to be removed from our mailing list.